ACHTUNG!

•WebOffice 10.9 is released with ArcGIS API for JavaScript 4.19. In this version, Internet Explorer 11 is no longer supported. If you want to continue using Internet Explorer 11 as well as Edge (Legacy) in the meantime, it is recommended to stay on version WebOffice 10.8 SP2+ and do not upgrade further.

•With WebOffice 10.9, ArcGIS versions 10.2.x and 10.3.x are no longer supported.

•Consider the New Installation Scenario of the extensions when using ArcGIS 10.9

•When using the VertiGIS Studio Printing Engine with ArcGIS 10.8.1 the installation of Patch ArcGIS Server 10.8.1 Print Service Patch and ArcGIS Server 10.8.1 Print Service and Text Element Patch is necessary!

•Since version WebOffice 10.8, the working directory of WebOffice author standalone has changed. In order to continue using existing profiles, they must be exported before uninstallation and imported again after reinstallation. If a staging mapping is saved for taking projects productive, the corresponding .json files must be transferred from %APPDATA%\Roaming\SynerGIS\WebOfficeAuthorStandalone\UIData\GoLiveStagging to %APPDATA%\Roaming\VertiGIS\WebOfficeAuthorStandalone\UIData\GoLiveStagging.

•Since version WebOffice 10.8, WebOffice author standalone is delivered as a 64-Bit application. It should be noted that the ArcMap connector, which is responsible for the connection to MXDs, is still delivered as a 32-bit application, since it is based on the 32-bit ArcObjects.

•With WebOffice 10.9 the default path for all relatively included paths changes. Therefore, changes in the configuration are necessary when upgrading. The base path has moved up one level, so ../ must be removed from any links.

•Please apply for a current license of WebOffice - see chapter Licensing WebOffice.

•If WebOffice and VertiGIS GeoOffice is installed, you must make sure that outdated GeoOffice modules are updated or, if no longer needed, uninstalled. Otherwise you may experience problems when using WebOffice.

•Since the release of the previous service pack WebOffice 10.8 SP1 the name of the WebOffice Extensions Services changes from SynerGIS WebOffice Extensions to WebOffice Extensions. If scripts are used to automatically stop or start this service, these have to be adapted.

See chapter Upgrade WebOffice author standalone.

Since WebOffice 10.8 the working directory of the WebOffice author standalone has changed. In order to continue using existing profiles, they must be exported before uninstallation and imported again after reinstallation. If a staging mapping is saved for taking projects productive, the corresponding .json files must be transferred from %APPDATA%\Roaming\SynerGIS\WebOfficeAuthorStandalone\UIData\GoLiveStagging to %APPDATA%\Roaming\VertiGIS\WebOfficeAuthorStandalone\UIData\GoLiveStagging.

See chapter Upgrade WebOffice extensions.

WebOffice extensions can also be uninstalled via Command Prompt or BAT files. See chapter WebOffice Extensions Silent Deinstallation.

All ArcGIS Desktop Applications have to be closed during this process.

More details about the upgrade in the Installation with Setup chapter, and general information about VertiGIS Studio Printing Engine in the chapter VertiGIS Printing (optional).

See chapter Uninstall WebOffice FTS-Index.

All FTS-subindices calculated so far will be removed and must be recalculated after installation of the new version of WebOffice FTS-Index in the WebOffice Administration Page (Full text search Tab).

ACHTUNG!

Please ensure BEFORE upgrading ArcGIS Desktop (ArcMap and ArcGIS Pro) as well as ArcGIS Enterprise to uninstall WebOffice extensions and WebOffice author standalone. After that you can continue updating ArcGIS Desktop or ArcGIS Enterprise.

If this step is forgotten and you encounter problems uninstalling the WebOffice author standalone, the chapter Problems Uninstalling Author Standalone can help.

When using the VertiGIS Studio Printing Engine with ArcGIS 10.8.1 the installation of Patch ArcGIS Server 10.8.1 Print Service Patch and ArcGIS Server 10.8.1 Print Service and Text Element Patch is necessary!

See chapter Upgrade ArcGIS.

ArcGIS 10.9*

ArcGIS 10.8.1

ArcGIS 10.8

ArcGIS 10.7.1

ArcGIS 10.7

ArcGIS 10.6.1

ArcGIS 10.6

ArcGIS 10.5.1

ArcGIS 10.5

ArcGIS 10.4.1

ArcGIS 10.4

With WebOffice 10.9, ArcGIS versions 10.2.x and 10.3.x are no longer supported.

Please also refer to the ArcGIS product life cycle of Esri for more information.

For detailed instructions, see chapter Migration of Layout Templates to ArcGIS Pro.

For details on using Esri Print in WebOffice, see chapter Esri Print.

Alternatively a Quiet Installation of WebOffice author standalone. See chapter Quiet Installation.

ACHTUNG!

Since version WebOffice 10.8, the working directory of WebOffice author standalone has changed. In order to continue using existing profiles, they must be exported before uninstallation and imported again after reinstallation. If a staging mapping is saved for taking projects productive, the corresponding .json files must be transferred from %APPDATA%\Roaming\SynerGIS\WebOfficeAuthorStandalone\UIData\GoLiveStagging to %APPDATA%\Roaming\VertiGIS\WebOfficeAuthorStandalone\UIData\GoLiveStagging.

Since version WebOffice 10.8, WebOffice author standalone is delivered as a 64-Bit application. It should be noted that the ArcMap connector, which is responsible for the connection to MXDs, is still delivered as a 32-bit application, since it is based on the 32-bit ArcObjects. When using an Oracle database, a 64bit Oracle client database driver is required.

Alternatively a Quiet Installation of the WebOffice extensions is also available. See chapter WebOffice Extensions Silent Installation.

At least Windows .NET Framework 4.8 is required for installation.

WebOffice additionally offers a Geoprocessing (Python) based printing with the name VertiGIS Studio Printing Engine in addition to the already known WebOffice extensions.

When using the VertiGIS Studio Printing Engine with ArcGIS 10.8.1 the installation of Patch ArcGIS Server 10.8.1 Print Service Patch and ArcGIS Server 10.8.1 Print Service and Text Element Patch is necessary!

If WebOffice FTS-Index (standalone) was already installed and Java was updated to a current version, the system variable JAVA_HOME must be adapted accordingly before installing WebOffice FTS-Index (the path to the installation directory of Java must be changed to the path of the current version). See the section Setting JAVA_HOME as a System Variable in the chapter Installation of WebOffice FTS-Index.

After successful installation, all FTS subindices of the search layers in the WebOffice Administration Page (Ful Text Search tab) must be recalculated.

ACHTUNG!

Afterwards, an update of the User Management database is necessary in order to upgrade the data model to the current version. To do this, open UserManagement Admin Web and log in with your user; you will then be prompted to update the data model if it is no longer up-to-date.

VertiGIS recommends the use of Java OpenJDK 11. For further information on the version used and installation see chapter Java.

VertiGIS strongly recommends an update to the latest, stable Apache Tomcat version. For further information see Apache Tomcat.

ACHTUNG!

After an update of Apache Tomcat and when using Apache Tomcat Connector, check if a read access for the local user "IIS_IUSRS" is set to folder \Tomcat\conf.

If you have imported one or more security certificates in the Java Truststore, you must import the security certificates into the Java Trust Store of the new Java directory after updating Java OpenJDK 11. This can be done using the Import SSL Certificates in SynAdmin function.

ACHTUNG!

Don't use uninstall and install the extension, because else you have to set the properties for VertiGIS Server Object Extension again!

After replacing the SOE file, SynOutputService and any other services with activated Server Object Extension are stopped. These services must remain stopped, otherwise the next step can not be performed.

For further information see chapter Apache Tomcat Maintainance.

With a major release upgrade, the entire WebOffice application must be replaced.

For further information see chapter Export Customized Files.

For further information see chapter Licensing WebOffice.

•It is recommended to clear the browser cache with Delete Browser Cache.

•When using the JavaScript clients WebOffice core Client andWebOffice flex Client using a reverse proxy can cause problems in the map display if a forward slash / is set at the end of the ProxyPass and ProxyPassReverse lines in the code. In this case please remove the slash at the end of the lines. For more details see chapter Apache Reverse Proxy.

If you have problems during or after the WebOffice update, please contact the WebOffice Support Team.