Please consider the following steps to update ArcGIS Desktop and  ArcGIS Enterprise.




Please ensure BEFORE upgrading ArcGIS Desktop (ArcMap and ArcGIS Pro) as well as ArcGIS Enterprise to uninstall WebOffice extensions and WebOffice author standalone. After that you can continue updating ArcGIS.

If this step is forgotten and you encounter problems uninstalling the WebOffice author standalone, the chapter Problems uninstalling Author Standalone can help.

If GeoOffice is installed next to WebOffice 10.9 SP1, you must make sure that outdated GeoOffice modules are updated or, if no longer needed, uninstalled. Otherwise you may experience problems when using WebOffice 10.9 SP1.



In order to get the latest Esri patches also have a look at Esri Downloadcenter.

Find more information about upgrading you ArcGIS products in the Esri installation guide.


Download Esri patch finder

Please use the Esri patch finder tool from the link to check your current installed versions of Esri patches.


Download Esri patches

Compare the result of the patch finder tool with the patches provided from Esri, download the missing patches and install them on your system.



Use the filter function to find the latest patches of an Esri component.


Filter function for searching Esri patches

Filter function for searching Esri patches