•WebOffice 10.8 SP1 is the last release to fully support the ArcGIS versions 10.2.x and 10.3.x. Using ArcGIS 10.3.1 and below will not allow upgrading to the next WebOffice version after the release of version 10.8 SP1.

•If WebOffice and VertiGIS GeoOffice is installed, you must make sure that outdated GeoOffice modules are updated or, if no longer needed, uninstalled. Otherwise you may experience problems when using WebOffice.

•With WebOffice 10.8 SP1 the name of the WebOffice Extensions service changes from SynerGIS WebOffice Extensions to WebOffice Extensions. If scripts are used to automatically stop or start this service, these have to be adapted.

ACHTUNG!

•When using the VertiGIS Studio Printing Engine with ArcGIS 10.8.1, at least the installation of Patch ArcGIS Server 10.8.1 Print Service Patch is necessary!

•Since version WebOffice 10.8, the working directory of WebOffice author standalone has changed. In order to continue using existing profiles, they must be exported before uninstallation and imported again after reinstallation. If a staging mapping is stored for taking projects productive, the corresponding .json files must be transferred from %APPDATA%\Roaming\SynerGIS\WebOfficeAuthorStandalone\UIData\GoLiveStaging to %APPDATA%\Roaming\VertiGIS\WebOfficeAuthorStandalone\UIData\GoLiveStaging.

•Since version WebOffice 10.8, the WebOffice author standalone is delivered as a 64-bit application. It should be noted that the ArcMap connector, which is responsible for the connection to MXDs, is still delivered as a 32-bit application, since it is based on the 32-bit ArcObjects.

See chapter Upgrade WebOffice author standalone.

Since WebOffice 10.8 the working directory of the WebOffice author standalone has changed. In order to continue using existing profiles, they must be exported before uninstallation and imported again after reinstallation. If a staging mapping is stored for taking projects productive, the corresponding .json files must be transferred from %APPDATA%\Roaming\SynerGIS\WebOfficeAuthorStandalone\UIData\GoLiveStaging to %APPDATA%\Roaming\VertiGIS\WebOfficeAuthorStandalone\UIData\GoLiveStaging.

See chapter Upgrade WebOffice extensions.

WebOffice extensions can also be uninstalled via Command Prompt or BAT files. See chapter WebOffice Extensions Silent Deinstallation.

All ArcGIS Desktop Applications have to be closed during this process.

See chapter Uninstall WebOffice FTS-Index.

All FTS-subindices calculated so far will be removed and must be recalculated after installation of the new version of WebOffice FTS-Index in the WebOffice Administration Page (Full text search Tab).

ACHTUNG!

Please ensure BEFORE upgrading ArcGIS Desktop (ArcMap and ArcGIS Pro) as well as ArcGIS Enterprise to uninstall WebOffice extensions and WebOffice author standalone. After that you can continue updating ArcGIS Desktop or ArcGIS Enterprise.

VertiGIS Studio Printing Engine requires at least ArcGIS 10.8.1 including patch ArcGIS Server 10.8.1 Print Service Patch!

See chapter Upgrade ArcGIS.

ArcGIS 10.8.1

ArcGIS 10.8

ArcGIS 10.7.1

ArcGIS 10.7

ArcGIS 10.6.1

ArcGIS 10.6

ArcGIS 10.5.1

ArcGIS 10.5

ArcGIS 10.4.1

ArcGIS 10.4

ArcGIS 10.3.1

ArcGIS 10.3

ArcGIS 10.2.2*

ArcGIS 10.2.1*

ACHTUNG!

WebOffice 10.8 SP1 is the last release to fully support the ArcGIS versions 10.2.x and 10.3.x. Using ArcGIS 10.3.1 and below will not allow upgrading to the next WebOffice version after the release of version 10.8 SP1. Please also refer to the ArcGIS product life cycle of Esri for more information.

For detailed instructions, see chapter Migration of Layout Templates to ArcGIS Pro.

For details on using Esri Print in WebOffice, see chapter Esri Print.

Alternatively a Quiet Installation of WebOffice author standalone. See chapter Quiet Installation.

ACHTUNG!

Since version WebOffice 10.8, the working directory of WebOffice author standalone has changed. In order to continue using existing profiles, they must be exported before uninstallation and imported again after reinstallation. If a staging mapping is stored for taking projects productive, the corresponding .json files must be transferred from %APPDATA%\Roaming\SynerGIS\WebOfficeAuthorStandalone\UIData\GoLiveStaging to %APPDATA%\Roaming\VertiGIS\WebOfficeAuthorStandalone\UIData\GoLiveStaging.

Since version WebOffice 10.8, the WebOffice author standalone is delivered as a 64-bit application. It should be noted that the ArcMap connector, which is responsible for the connection to MXDs, is still delivered as a 32-bit application, since it is based on the 32-bit ArcObjects. When using an Oracle database, a 64bit Oracle client database driver is required.

Alternatively a Quiet Installation of the WebOffice extensions is also available. See chapter WebOffice Extensions Silent Installation.

Since WebOffice 10.7 there is a BETA version of Geoprocessing (Python) based printing with the name VertiGIS Studio Printing Engine in addition to the already known WebOffice extensions.

•If WebOffice FTS-Index (standalone) was already installed and Java was updated to a current version, the system variable JAVA_HOME must be adapted accordingly before installing WebOffice FTS-Index (the path to the installation directory of Java must be changed to the path of the current version). See the section Setting JAVA_HOME as a System Variable in the chapter Installation of WebOffice FTS-Index.

•After successful installation, all FTS subindices of the search layers in the WebOffice Administration Page (Ful Text Search tab) must be recalculated.

ACHTUNG!

Afterwards, an update of the User Management database is necessary in order to upgrade the data model to the current version. To do this, open UserManagement Admin Web and log in with your user; you will then be prompted to update the data model if it is no longer up-to-date.

•VertiGIS recommends the use of Java OpenJDK 11. For further information on the version used and installation see chapter Java.

•VertiGIS strongly recommends an update to the latest, stable Apache Tomcat version. For further information see Apache Tomcat.

ACHTUNG!

•After an update of Apache Tomcat and when using Apache Tomcat Connector, check if a read access for the local user IIS_IUSRS is set to folder \Tomcat\conf.

•If you have imported one or more security certificates in the Java Truststore, you must import the security certificates into the Java Trust Store of the new Java directory after updating Java OpenJDK 11. This can be done using the Import SSL Certificates in SynAdmin function.

ACHTUNG!

Don't use uninstall and install the extension, because else you have to set the properties for VertiGIS Server Object Extension again!

After replacing the SOE file, SynOutputService and any other services with activated Server Object Extension are stopped. These services must remain stopped, otherwise the next step can not be performed.

For further information see chapter Apache Tomcat Maintainance.

•It is recommended to clear the browser cache with Delete Browser Cache.

•When using the JavaScript clients WebOffice core Client andWebOffice flex Client using a reverse proxy can cause problems in the map display if a forward slash / is set at the end of the ProxyPass and ProxyPassReverse lines in the code. In this case please remove the slash at the end of the lines. For more details see chapter Apache Reverse Proxy.

If you have problems during or after the WebOffice update, please contact the WebOffice Support Team.