ACHTUNG!

•WebOffice 10.8 SP2 will be released with ArcGIS API for JavaScript 4.17 and is therefore the last version that officially supports Internet Explorer 11 as well as Edge (Legacy). Starting with the next WebOffice major release WebOffice will again be based on the last available ArcGIS API for JavaScript 4.x and will not support Internet Explorer 11 as well as Edge (Legacy) anymore. If you want to continue using Internet Explorer 11 as well as Edge (Legacy) in the meantime, it is recommended to stay on version WebOffice 10.8 SP2+ and do not upgrade further.

•Deploying ArcGIS API for JavaScript 4.18 with WebOffice 10.8 SP2 is then recommended so that systems that have issues with ArcGIS API for JavaScript 4.17 and no longer need support for Microsoft Internet Explorer 11 as well as Edge (Legacy) can optionally deploy the newer version. For more details see Change ArcGIS API for JavaScript version.

•With WebOffice 10.8 SP2, ArcGIS versions 10.2.x as well as 10.3.x are no longer supported.

•When using the VertiGIS Studio Printing Engine with ArcGIS 10.8.1 the installation of Patch ArcGIS Server 10.8.1 Print Service Patch and ArcGIS Server 10.8.1 Print Service and Text Element Patch is necessary!

•Since version WebOffice 10.8, the working directory of WebOffice author standalone has changed. In order to continue using existing profiles, they must be exported before uninstallation and imported again after reinstallation. If a staging mapping is stored for taking projects productive, the corresponding .json files must be transferred from %APPDATA%\Roaming\SynerGIS\WebOfficeAuthorStandalone\UIData\GoLiveStaging to %APPDATA%\Roaming\VertiGIS\WebOfficeAuthorStandalone\UIData\GoLiveStaging.

•Since version WebOffice 10.8, the WebOffice author standalone is delivered as a 64-bit application. It should be noted that the ArcMap connector, which is responsible for the connection to MXDs, is still delivered as a 32-bit application, since it is based on the 32-bit ArcObjects.

•If WebOffice and VertiGIS GeoOffice is installed, you must make sure that outdated GeoOffice modules are updated or, if no longer needed, uninstalled. Otherwise you may experience problems when using WebOffice.

•Since the release of the previous service pack WebOffice 10.8 SP1 the name of the WebOffice Extensions Services changes from SynerGIS WebOffice Extensions to WebOffice Extensions. If scripts are used to automatically stop or start this service, these have to be adapted.

•With this service pack no update of WebOffice FTS-Index is necessary.

See chapter Upgrade WebOffice author standalone.

Since WebOffice 10.8 the working directory of the WebOffice author standalone has changed. In order to continue using existing profiles, they must be exported before uninstallation and imported again after reinstallation. If a staging mapping is stored for taking projects productive, the corresponding .json files must be transferred from %APPDATA%\Roaming\SynerGIS\WebOfficeAuthorStandalone\UIData\GoLiveStaging to %APPDATA%\Roaming\VertiGIS\WebOfficeAuthorStandalone\UIData\GoLiveStaging.

See chapter Upgrade WebOffice extensions.

WebOffice extensions can also be uninstalled via Command Prompt or BAT files. See chapter WebOffice Extensions Silent Deinstallation.

All ArcGIS Desktop Applications have to be closed during this process.

More details about the upgrade in the Installation with Setup chapter, and general information about VertiGIS Studio Printing Engine in the chapter VertiGIS Printing (optional).

ACHTUNG!

Please ensure BEFORE upgrading ArcGIS Desktop (ArcMap and ArcGIS Pro) as well as ArcGIS Enterprise to uninstall WebOffice extensions and WebOffice author standalone. After that you can continue updating ArcGIS Desktop or ArcGIS Enterprise.

When using the VertiGIS Studio Printing Engine with ArcGIS 10.8.1 the installation of Patch ArcGIS Server 10.8.1 Print Service Patch and ArcGIS Server 10.8.1 Print Service and Text Element Patch is necessary!

See chapter Upgrade ArcGIS.

ArcGIS 10.8.1

ArcGIS 10.8

ArcGIS 10.7.1

ArcGIS 10.7

ArcGIS 10.6.1

ArcGIS 10.6

ArcGIS 10.5.1

ArcGIS 10.5

ArcGIS 10.4.1

ArcGIS 10.4

With WebOffice 10.8 SP2, ArcGIS versions 10.2.x as well as 10.3.x are no longer supported.

Please also refer to the ArcGIS product life cycle of Esri for more information.

•For detailed instructions, see chapter Migration of Layout Templates to ArcGIS Pro.

•For details on using Esri Print in WebOffice, see chapter Esri Print.

Alternatively a Quiet Installation of WebOffice author standalone. See chapter Quiet Installation.

ACHTUNG!

•Since version WebOffice 10.8, the working directory of WebOffice author standalone has changed. In order to continue using existing profiles, they must be exported before uninstallation and imported again after reinstallation. If a staging mapping is saved for taking projects productive, the corresponding .json files must be transferred from %APPDATA%\Roaming\SynerGIS\WebOfficeAuthorStandalone\UIData\GoLiveStagging to %APPDATA%\Roaming\VertiGIS\WebOfficeAuthorStandalone\UIData\GoLiveStagging.

•Since version WebOffice 10.8, the WebOffice author standalone is delivered as a 64-bit application. It should be noted that the ArcMap connector, which is responsible for the connection to MXDs, is still delivered as a 32-bit application, since it is based on the 32-bit ArcObjects. When using an Oracle database, a 64bit Oracle client database driver is required.

•Alternatively a Quiet Installation of the WebOffice extensions is also available. See chapter WebOffice Extensions Silent Installation.

•At least Windows .NET Framework 4.8 is required for installation.

•WebOffice additionally offers a Geoprocessing (Python) based printing with the name VertiGIS Studio Printing Engine in addition to the already known WebOffice extensions.

•When using the VertiGIS Studio Printing Engine with ArcGIS 10.8.1 the installation of Patch ArcGIS Server 10.8.1 Print Service Patch and ArcGIS Server 10.8.1 Print Service and Text Element Patch is necessary!

ACHTUNG!

Afterwards, an update of the User Management database is necessary in order to upgrade the data model to the current version. To do this, open UserManagement Admin Web and log in with your user; you will then be prompted to update the data model if it is no longer up-to-date.

ACHTUNG!

•After an update of Apache Tomcat and when using Apache Tomcat Connector, check if a read access for the local user IIS_IUSRS is set to folder \Tomcat\conf.

•If you have imported one or more security certificates in the Java Truststore, you must import the security certificates into the Java Trust Store of the new Java directory after updating Java OpenJDK 11. This can be done using the Import SSL Certificates in SynAdmin function.

•<Text>VertiGIS recommends the use of Java OpenJDK 11. For further information on the version used and installation see chapter Java.

•VertiGIS strongly recommends an update to the latest, stable Apache Tomcat version. For further information see Apache Tomcat.

ACHTUNG!

Don't use uninstall and install the extension, because else you have to set the properties for VertiGIS Server Object Extension again!

After replacing the SOE file, SynOutputService and any other services with activated Server Object Extension are stopped. These services must remain stopped, otherwise the next step can not be performed.

For further information see chapter Apache Tomcat Maintainance.

•It is recommended to clear the browser cache with Delete Browser Cache.

•When using the JavaScript clients WebOffice core Client andWebOffice flex Client using a reverse proxy can cause problems in the map display if a forward slash / is set at the end of the ProxyPass and ProxyPassReverse lines in the code. In this case please remove the slash at the end of the lines. For more details see chapter Apache Reverse Proxy.

If you have problems during or after the WebOffice update, please contact the WebOffice Support Team.