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FTS Subindices are partially missing

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In case the full-text search is not working properly, check if all subindices were created. Therefore, have a look into the WebOffice 10 R3 log file and search for an entry "FTS_SUBINDICES_PARTIALLY_MISSING".

 

WebOffice 10 R3 log file - FTS subindices partially missing

WebOffice 10 R3 log file - FTS subindices partially missing

 

If an entry like in the image above exists, one or several subindices are missing. Navigate to the full-text search tab of SynAdmin where the state of the subindex mentioned in the log file is set to "missing". Create a new subindex an restart the application to refloat the full-text search.

 

SynAdmin - FTS subindex is missing

SynAdmin - FTS subindex is missing