Navigation:  WebOffice > Upgrade > Upgrade WebOffice > Upgrade WebOffice 10.4 SP1 to 10.4 SP2

When upgrading your WebOffice application from 10.4 SP1 to 10.4 SP2 consider the following requirements:

 

•Backup the content of the WebOffice usermanagement database

Backup the WebOffice usermanagement database by exporting an xml dump file.

 

•Uninstallation of WebOffice author

Follow the steps in Upgrade WebOffice author.

 

•Uninstallation of WebOffice extensions

Follow the steps in Upgrade WebOffice extensions 10.4.

 

•Installation of the latest Esri patches for ArcGIS for Desktop, ArcGIS for Server and ArcGIS Engine

Follow the steps from Upgrade ArcGIS.

Important note: WebOffice 10.4  SP2 supports the following ArcGIS versions:

•ArcGIS 10.4.1

•ArcGIS 10.4

•ArcGIS 10.3.1

•ArcGIS 10.3

•ArcGIS 10.2.2

•ArcGIS 10.2.1

Note: When using ArcGIS for Server 10.4 or ArcGIS for Server 10.4.1 please install the 'ArcGIS for Server Publishing Patch', more details see http://support.esri.com/download/7397.

 

•Installation of WebOffice author 104.1.2.0 (or higher)

Follow the steps in Upgrade WebOffice author.

 

•Installation of WebOffice extensions 10.4 SP2 (or higher)

Follow the steps in Upgrade WebOffice extensions 10.4.

 

•Installation of WebOffice usermanagement Admin Web 10.420.0.0 (or higher)

Follow the steps in Upgrade UserManagement Admin Web.

Note: Step 1 (Backup the content of the WebOffice usermanagement database) can be ignored if already done.

Note: With WebOffice 10.4 SP1 user and password cannot be the same by default. Please consider Configuration of the File web.config.

 

•Update the servlet engine

Update of Java 8, Apache Tomcat 8 and Apache Tomcat Connector (1.2.42) to current versions is obligatory.

Note: Please consider modifications between Tomcat 7 and Tomcat 8 and adapt the settings as described in Apache Tomcat.

 

•Installation of WebOffice 10.4 SP2 (or higher)

Follow the steps in Upgrade WebOffice.

 

•Update SynOutputService.mxd to version from 03.11.2016

oFor new customers/installations we recommend to use the SynOutputService directly from the WebOffice 10.4-DVD (WebOffice10.4-DVD/Software/WebOffice directories/ServiceDocuments/SynOutputService) - in this case continue with Publish the SynOutputService.

oExisting customers can expand their configurations with the following pacakge: http://resources.weboffice.mysynergis.com/WebOffice104/Misc/20161103_SynOutputService_RasterUploadAddOn.zip

 

Overwrite the existing SynOutputService.mxd with the MXD from the ZIP.

 

Copy the four syn_upload_raster.gdb and the four syn_upload_raster folder from the ZIP to the directory with the other GDBs.

 

Overwrite the existing map service based on the new SynOutputService.mxd

 

Add four dynamic workspaces for the syn_upload_raster folder to the SynOutputService within the appropriate service properties. Use the following ids for the workspaces:
syn_upload_raster_01
syn_upload_raster_02
syn_upload_raster_03
syn_upload_raster_04

Note: In this case the existing workspace syn_upload_raster can be removed.

Note: The dynamic workspace for the syn_upload_raster_01 fGDB is not used anymore.

 

 
 

Finally always check the correct order of the layer in the REST interface. If the order does not correspond to the order in the following screenshot, please check the hints in Step 6 - Put Markup Feature Classes into SDE.

 

 

Note: If the markup feature classes have been moved to the SDE, don't forget to re-adjust the SynOutputService.mxd. Please consider the hints in Put Markup Feature Classes into SDE.

Note: Also consider the hints in Publish the SynOutputService and Add Dynamic Workspaces to SynOutputService.