Problems in representing the print preview

If you have troubles in representing the print preview extent in the WebOffice 10.9 SP1 client (e.g. showing landscape, but portrait is configured), try the following workaround:

 

Faulty representation of the print preview extent in the WebOffice 10.9 SP1 client

Faulty representation of the print preview extent in the WebOffice 10.9 SP1 client

 

open the SynPlotService.mxd (<ArcGIS Server location>\directories\WebOfficePlotTemplates)

open the faulty layout file with WebOffice plot author

activate the dataframe print

save the layout

restart the service WebOffice Extensions

restart the SynOutputService