This chapter comprises a list of typical log entries for printing (Legacy) together with links to the chapters for solving the problem.

The list is being extended continuously.

 

 

Printing

 

#2014-05-16 10:01:52,918 WARN    [project name]                     BAAD5289D191C799A0C13E6AF12F2BBC 6127153  E696485572T7312917

the field referencing an icon field (company_logo) must be available in the print template, please adapt the configuration to avoid unpredictible results

 

#2014-06-24 10:43:17,480 WARN  [WebOffice Initializer_1_2       ] [project name]                              Initializer_1_2                  2798981  E1314200768T5797483

INVALID_TEMPLATE_FIELD - The print template A4_portrait_LDAPv2 defines dynamic(s) field(s) without identifier. Ignore it:

- type IMAGE, default value:

 

 the print template (layout-file) contains an image without an element name (e.g. {company_logo})

 

 

#2014-06-24 10:44:57,899 WARN  [WebOffice Subindex Manager      ] [project name]                         Subindex Manager                 2899400  E1421856854T5897894

UNKNOWN_TEMPLATE - a configured print template (A3 landscape_Petrom) is not available in the service - configuration parameter: PRINT A3 landscape (RowID 1679, id 1502), project: petromed

 

 a print template was configured incorrectly in the project

 See chapter: Template (File Name)

 

 

#2015-01-14 16:34:12,049 ERROR [ajp-bio-8009-exec-6 ] [Projektname] 73CE46C2B5413C52CB3A10A5003ED60B 24991817 E1145060981T9652046
Request failed: <?xml version="1.0 encoding="UTF-8 standalone="yes"?>
<SYN_CS session_id="98c6d520-1359-4b47-814a-db1b4a80b4a9 xmlns:ns2="http://www.mysynergis.com/schemas/wogui_5">
<REQ id_req="1421249647296 timeout="20">
<GET_PRINT printpage_id="15545f54-9b17-4cef-b597-17f27ee28b25 printoutput="PDF (web optimized) hires_option_checked="false plot_rotation="-0.0 subaction="get_print_user timeout="20">
<CENTERPOINT_SCALE_MULTI x="21893.133399999708 y="359658.1763140804 scale="7328.0 rotation="0.0 overlap="0"/>
<DYNFIELDS>
<DYNFIELD dynfield_id="title_value dynfield_value="Datenauszug"/>
<DYNFIELD dynfield_id="creator_value dynfield_value="Gast"/>
</DYNFIELDS>
</GET_PRINT>
</REQ>
</SYN_CS>
 
caused by failed to process serialization
caused by failed to process SOE operation (message: failed to process SSC transaction (handlerAction: MAP_SERIALIZE), possible error codes: [UNKNOWN], details: [failed to process SSC transaction (handlerAction: MAP_SERIALIZE), com.mysynergis.util.UncheckedException: failed to handle map serialization, com.mysynergis.util.UncheckedException: failed to get a wrapper for another service's mxd, com.mysynergis.util.UncheckedException: failed to create a mapWrapper (mapName: [Mapname], msdPath: C:\arcgisserver\directories\arcgissystem\arcgisinput\OMV\austria_autgis.MapServer\extracted\v101\austria_autgis.msd), com.mysynergis.util.UncheckedException: failed to get a wrapper for a mxd (mapName: [Mapname], msdPath: C:\arcgisserver\directories\arcgissystem\arcgisinput\OMV\austria_autgis.MapServer\extracted\v101\austria_autgis.msd), AutomationException: 0x80040111 - ClassFactory cannot supply requested class])

 

 if in the layout view of the affected MXD a layout attribute table is inserted, so the attribute table should be removed from the layout view and the MXD document must be published again

 See chapter: Problems with attribute table in MXD

 

 

Printing with Markups

 

#2015-01-14 08:02:19,239 ERROR [ajp-bio-8009-exec-2             ] [project name]                        FF956E1C497F13DD151CD839B93635E4 10803009 E1444853918T8939222

Request failed: <?xml version="1.0 encoding="UTF-8 standalone="yes"?>

<SYN_CS session_id="b8db14d8-2335-4046-8a1c-e0cb13f68389 xmlns:ns2="http://www.mysynergis.com/schemas/wogui_5">

   <REQ id_req="1421218933299 timeout="20">

       <GET_PRINT printpage_id="1118 printoutput="PDF hires_option_checked="true plot_rotation="-0.0 subaction="get_print_user timeout="20">

           <MARKUP unit_length="METER unit_area="SQUARE_METER">

               <MARKUP_ELEMENT stroke_color="255,0,0 stroke_width="1.0 stroke_opacity="100 show_dimension="true show_dimension_partial="true text_dimension="22,89 m;22,58 m;45,47 m; dimension_mode="segment;overall marker_symbol="arrow measure_bg_color="245,139,22 measure_border_color="245,139,22">

                   <GEOMETRY type="line geometry="1823216.7316322822 6142470.799202212;1823230.1678286562 6142439.149495197;1823215.8358858572 6142408.3955346085;"/>

               </MARKUP_ELEMENT>

               <MARKUP_ELEMENT stroke_color="255,0,0 stroke_width="1.0 stroke_opacity="100 show_dimension="true show_dimension_partial="true text_dimension="49,46 m;21,42 m;70,88 m; dimension_mode="segment;overall marker_symbol="arrow measure_bg_color="245,139,22 measure_border_color="245,139,22">

                   <GEOMETRY type="line geometry="1823221.956819761 6142472.590695063;1823248.8292125093 6142403.3196382;1823216.8809233531 6142407.2012060415;"/>

               </MARKUP_ELEMENT>

           </MARKUP>

           <CENTERPOINT_SCALE_MULTI x="1823217.3287965655 y="6142455.2729308475 scale="1128.0 rotation="0.0 overlap="0"/>

           <DYNFIELDS>

               <DYNFIELD dynfield_id="title_value dynfield_value="KANIS Lageplan - Datenauszug"/>

               <DYNFIELD dynfield_id="creator_value dynfield_value="guest (guest)"/>

           </DYNFIELDS>

       </GET_PRINT>

   </REQ>

</SYN_CS>

 

 caused by failed to process map assembly :: maybe your template directory does not contain a corresponding MXD file (SynPlotService.mxd resp. SynePaperService.mxd) :: also see WebOffice Documentation

 caused by failed to process SOE operation (message: failed to process SSC transaction (handlerAction: MAP_ASSEMBLE), possible error codes: [UNKNOWN], details: [failed to process SSC transaction (handlerAction: MAP_ASSEMBLE), failed to handle map assembly, failed to edit, AutomationException: Access denied [syn_annotation]])

 

 check whether the ArcGIS Server Account has full access to the syn_markup.gdbs in SynOutputService directory

 

Note: Use the markup feature classes in the SynOutputService directly from an eGDB (SDE) to avoid troubles with fGDB. See more details in Put Markup Feature Classes into SDE.