Navigation:  WebOffice > Installation > Licensing > Request and install a WebOffice License

Contact your contract partner if you want to apply for a new license!

 

For requesting a WebOffice 10 R3 license you first need to determine the primary MAC address of the WebOffice 10 R3 Application server machine.

 

The fastest (but not safest) way to get the MAC address is to start the WebOffice 10 R3 administration pages by entering the URL in the browser: http://<myServer>/WebOffice/synadmin

 

Standard Password is admin

 

There go to the tab 'License'.

 

 

Note: Please be sure to use the physical MAC-address only!

Note: The MAC-address is not allowed to relate to any local IP address, i.e. the address cannot begin with 169.254!

 

Alternatively it is possible to open the command line ("Run…") and enter:

1)cmd

2)ipconfig /all

 

 

 

With the MAC address of your web-application server you are ready to request a license file from SynerGIS.

 

Please contact SynerGIS at:

e-mail: web-keycode@mysynergis.com

phone: +43 1 87806 - 76

e-mail for German Customers: lizenzen@aed-synergis.de

 

You need to provide

 

•Your name (client name)

•The MAC address

•The software component including the version, e.g. “WebOffice 10 R3 basic” (see column ‘License level’ below in the screenshot) and

•An e-mail address to which SynerGIS should send the license file.

 

Once you have received your license file (license.properties) you need to upload it directly via SynAdmin.

Open the administration page SynAdmin http://<myserver>/WebOffice/synadmin and navigate to the "License" tab.

Press the "Browse" button an select the received license file (license.properties). Then, finish licensing by pressing the "Import License" button.

 

 

After importing the license SynAdmin will ask you to reload the application. Submit by pressing the "OK" button and log-in again.

 

 

Now check in the "License" tab if the license is installed correctly: In the Licensed and Expiration date columns you can control the availability of the installed license.