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No Map Content, no Queries are available in the WebOffice Sample Project

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In case you can run the WebOffice Sample Project but it does not display any map content or queries then:

Check the ArcGIS Server log files located in <ArcGIS Server install dir>\server\user\log

 

Search for ‘invalid’ or ‘is invalid’.

 

Example:

 

<Msg time='2008-12-17T16:17:32' type='WARNING' code='10801' target='masterAGS.MapServer' methodName='MapServer.Connect' machine='w-lap-weihs' process='3048' thread='2112'>The Layer:&apos;Wasserleitungen&apos; in Map:&apos;DataFrame1&apos; is invalid.</Msg>

 

If you find this entry for WebOffice Sample Project (target=’WebOffice_SampleProject’) then please check if the SOC user account on the GIS server machine has Read and Write access rights to the mxd file as well as to the File Geodatabase files.

 

In case you use UNC shares for accessing your mxd file respectively your data, check if the SOC user account has Read and Write access rights on this UNC share.

 

Restart the Map Service again after having modified the user access rights.

 

For test purposes it is recommended to set to the related access rights in the files system respectively for the UNC share to Everyone, Full Control. This way you can easily and quickly check if there are access rights problems involved.