Install/Uninstall Problems – Setup not running through smoothly |
  
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Install/Uninstall Problems – Setup not running through smoothly |
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If you encounter problem during uninstall/install procedure of a specific software component then it is possible to generate detailed logging information for the whole setup process using the command line commands documented below.
Note that you must execute the documented commands as administrator (execute as administrator option in Windows).
•Open a DOS box (command line). You must start the command line utility as administrator!
•Navigate to the file location of the setup that causes problems during setup process, e.g. E:\Install\SynerGIS\SynerGISWeb\v6\WebOffice ePaper\de
•If uninstalling the software is not possible without problems/errors then write the command
omsiexec -x <SetupFile.msi> /l*v <log file location>
e.g. if the setup is named WebOfficeePaper.msi and you want the log file to be stored in c:\temp\log.txt then use the command
omsiexec -x WebOfficeePaper.msi /l*v c:\temp\log.txt
•If installing the software is not possible without problems/errors then write the command
omsiexec –i <SetupFile.msi> /l*v <log file location>
e.g. if the setup is named WebOfficeePaper.msi and you want the log file to be stored in c:\temp\log.txt then use the command
omsiexec -i WebOfficeePaper.msi /l*v c:\temp\log.txt