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Upgrade WebOffice 10.5 to 10.6

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Note: WebOffice 10.6 requires a new license file - see Licensing for more details.

 

When upgrading your WebOffice application from 10.5 (incl. SP1/SP2) to 10.6 consider the following requirements:

 

Backup the content of the WebOffice usermanagement database

Backup the WebOffice usermanagement database by exporting an xml dump file.

 

Uninstallation of WebOffice author

Follow the steps in Upgrade WebOffice author.

 

Uninstallation of WebOffice extensions

Follow the steps in Upgrade WebOffice extensions.

 

Unistallation of WebOffice FTS-Index

WebOffice 10.6 uses the new version of WebOffice FTS-Index for the Full-Text Search.

Note: WebOffice FTS-Index as WebContainer in Apache is no longer supported as of WebOffice 10.6.

Note: The Service Apache Tomcat must be stopped on the server, otherwise not every component of the old WebOffice FTS-Index can be removed. 

Note: All FTS-subindices calculated so far will be removed and must be recalculated after installation of the new version of WebOffice FTS-Index in the WebOffice Administrationpage (Full-Text Search tab).

To do this the following components of the old WebOffice FTS-Index used so far must be removed from the server:

The entire Folder ..\Tomcat\webapps_custom, which contains WebOffice FTS-Index including all calculated FTS-Indices.

The file ..\Tomcat\conf\Catalina\localhost\FTS-Index.xml

 

Installation of the latest Esri patches for ArcGIS for Desktop, ArcGIS for Server and ArcGIS Engine

Follow the steps from Upgrade ArcGIS.

 

Note: If ArcGIS  is also updated to 10.6.x during the WebOffice upgrade, then existing user-defined Esri print templates must be changed from ArcMap-based to ArcGIS Pro-based print templates (.pagx), i.e. open the MXD in ArcGIS Pro, and right-click "Save as layout file". These must be stored under the path C:\Program Files\ArcGIS\Server\framework\runtime\ArcGIS\Resources\ArcToolBox\Templates\ExportWebMapTemplates. For more information, see https://enterprise.arcgis.com/en/portal/latest/administer/windows/configure-the-portal-to-print-maps.htm

 

save_as_pagx

Save MXD in ArcGIS Pro as PAGX template

 

 

Note: WebOffice 10.6 supports the following ArcGIS versions:

ArcGIS 10.6

ArcGIS 10.5.1

ArcGIS 10.5

ArcGIS 10.4.1

ArcGIS 10.4

ArcGIS 10.3.1

ArcGIS 10.3

ArcGIS 10.2.2

ArcGIS 10.2.1

 

Installation of WebOffice author 10.6

Follow the steps in Upgrade WebOffice author. Please do not forget to update the "SynePaperService.mxd". You will find the new .mxd on the WebOffice10.7-DVD here: WebOffice10.6-DVD\Software\WebOffice directories\WebOfficeePaperTemplates\SynePaperService.mxd“. Replace it in your ArcGIS directory (e.g. "C:\arcgisserver\directories\WebOfficeePaperTemplates").

 

Installation of WebOffice extensions 10.6

Follow the steps in Upgrade WebOffice extensions.

 

Installation of WebOffice FTS-Index

Follow the steps in chapter Installation of WebOffice FTS-Index or SolrCloud installation.

Note: WebOffice 10.6 uses WebOffice FTS-Index in version 7.2.1.

Note: After successful installation, all FTS subindices of the search layers in the WebOffice Administration Page (Full-Text Search Tab tab) must be recalculated..

 

Installation of WebOffice usermanagement Admin Web 10.6

Follow the steps in Upgrade UserManagement Admin Web.

Note: Step 1 (Backup the content of the WebOffice usermanagement database) can be ignored if already done.

 

Update the servlet engine

Update Java and Apache Tomcat to current versions is obligatory, update of Apache Tomcat Connector is optional.

Note: WebOffice 10.6 supports Java SE Development Kit 8u162 and Apache Tomcat 9.0.6.

Note: WebOffice 10.6 requires at least Apache Tomcat 8.5.

Note: If you have imported one or more security certificates in the Java Truststore, you must import the security certificates into the new Java directory (Java truststore is located in the path ../java_home/jre/lib/security/cacerts) after updating.

Note: If you want to update Apache Tomcat, a backup of the entire Tomcat folder is highly recommended.

 

Update of the Server Object Extension and the  WebOffice system folder

Update the ArcGIS for Server Object Extension for WebOffice as described:

  1) In ArcGIS Server Manager under Site/Extensions choose to edit SynerGIS Server Object Extension and select the new SOE file (syn_soe_ao_gateway.soe file) from WebOffice10.6-DVD\Software\ArcGIS for Server Object Extension to upload.

Note: Don't use uninstall and install the extension, because else you have to set the properties for "SynerGIS Server Object Extension" again!

 

Update SOE in ArcGISServer Manager

Update SOE in ArcGISServer Manager

 

Note: After replacing the SOE file, SynOutputService and any other services with activated Server Object Extension are stopped. These services must remain stopped, otherwise the next step can not be performed.

 

  2) Replace the SynerGIS files in C:\arcgisserver\directories\WebOfficeSystem with the files from WebOffice10.6-DVD\Software\WebOffice directories\WebOfficeSystem.

 

Replace SynerGIS files in directory WebOfficeSystem

Replace SynerGIS files in directory WebOfficeSystem

 

  3) Start the map service SynOutputService (or all services, where "SynerGIS Server Object Extension" is activated).

 

Restart SynOutputService in ArcGIS Server Manager

Restart SynOutputService in ArcGIS Server Manager

 

Installation of WebOffice 10.6

1) IMPORTANT: Backup the existing WebOffice applications from C:\Tomcat\webapps\<WebOffice application>.

2) Stop Apache Tomcat (Start/Programs/Administrative Tools/Services)

3) Delete the working directory of Apache Tomcat at e.g. C:\Tomcat\work\Catalina\localhost\<WebOffice web-application>

4) Remove the existing WebOffice applications from C:\Tomcat\webapps\<WebOffice application>.

5) Copy the zipped file of the new WebOffice 10.6 application from WebOffice10.6-DVD\Software\WebOffice Web Application\unpackaged into your WebOffice web-application (e.g. C:\Tomcat\webapps\<WebOffice application>) and unzip the new application.

Note: You can run the following steps 7 and 8 semi-automatically using a script. For more information see Export Customized Files.

6 Copy the backed up application and project configurations into the respective directory of your WebOffice 10.6 application:

oproject configurations: \WEB-INF\classes\configuration\projects

oapplication configuration: \WEB-INF\classes\configuration

7) Copy the following files from the backed up WebOffice directory into the directory of your WebOffice 10.6 application (e.g. C:\Tomcat\webapps\WebOffice)

oWebOffice html client specific files from directory \client_workspace\JSXAPPS\weboffice\jss

language_weboffice_user.xml

synergis_weboffice_user.xml

splashscreen.txt

oapplication specific files from directory \client_workspace\basicresources\ (application specific adaptations - customized login page, project selection page)

synergis_user.css

synergis_modern_user.css

synergis_mobile_user.css

ofiles from directory \pub

custom pages

custom tools

images

styles

ofiles from directory \WEB-INF

web_user.xml

ofiles from directory \WEB-INF\work

geo_bookmarks

multilang_legend

profiles

state

statistics (z.B. WebOffice.csv)

user queries

ofiles from directory \WEB-INF\classes\configuration\license\

admin.properties (SynAdmin password)

oWebOffice map widget specific files from directory \client_mapwidget\Styles\

SynServiceClientStyles_user.css

oWebOffice core client specific files from directory \client_core\jss

language_weboffice_user.xml

synergis_weboffice_user.xml

oWebOffice core client specific files from directory \pub\client_core\styles

weboffice_users.css

 

8) Start Apache Tomcat (Start/Programs/Administrative Tools/Services)

9) Import the new WebOffice 10.6 license file - for more details, see the Install the License chapter

10) Set the correct configurations in the application configuration in WebOffice author again.

Note: To avoid problems, please use the file application_config.xml from the original build of the WebOffice 10.6 application.

11) Finally all project configurations must be validated in WebOffice author using the functionality Verify All Projects. If one or more projects are invalid the project configuration can be repaired using the Save button.

Verify all projects - use 'Save' for repairing the configurations

Verify all projects - use 'Save' for repairing the configurations

 

Note: In case of problems clear Browser- and Proxy-Cache. Please find more details about clearing the browser cache in Delete Browser Cache.

Note: If you monitor projects or services automatically using SynMonitor calls, please note that the corresponding calls with WebOffice 10.6 are only possible with the batchadmin user defined in the application configuration. For more information, refer to the chapter WebOffice Project's Monitoring.

Note: If GeoOffice is installed next to WebOffice, you must make sure that outdated GeoOffice modules are updated or, if no longer needed, uninstalled. Otherwise you may experience problems when using WebOffice.