Navigation:  Troubleshooting > Problems Related to WebOffice extensions 10.5 SP2 > Problems Related to Printing, ePaper or Export > Problem Analysis > Logging Extensions using GeoOffice Logfile

This chapter describes how to use the logging for the WebOffice extensions 10.5 SP2 to get more information.

 

So that some information cannot be missed, we recommend to set the log level in the GeoOffice Logfile during the analysis to 'ALL'.

•Open the config file from C:\Program Files (x86)\SynerGIS\GeoOffice\Bin\_log4net.config in a text editor and edit as follows:

 

•Restart the service SynerGIS WebOffice Extension

•Ask the version via Extension Standalone Testclient (Response is propably NULL)

•Check the logfile (output path is set in config file)

•Send log file for further analysis to your WebOffice-Support team

•Reset the log level for the WebOffice extensions 10.5 SP2