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Problems with COM+ Services

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See this chapter for troubleshooting related to com+ services.

 

Note: This chapter might be a troubleshooting for the 'version unknown' error in SynAdmin.

 

If you get an unexpected error message when restarting your com+ services, please remove all COM Surrogate processes in your task manager.

 

Unexpected error when restarting the COM+ services

Unexpected error when restarting the COM+ services

 

Com Surrogate processes in task manager

Com Surrogate processes in task manager

 

Next restart the com+ services.

 

Component (com+) services

Component (com+) services

 

After that you can check via the WebOffice extensions 10.4 Standalone Testclient, if a valid version can be found.

 

WebOffice extensions 10.4 Standalone Testclient - check for version

WebOffice extensions 10.4 Standalone Testclient - check for version

 

Finally reload your WebOffice 10.4 SP2 application and the 'version unknown' error should be dissolved.