Upgrade to the latest version

The following chapters provide important information and instructions on how to upgrade certain components. Please pay attention on keeping your system up to date, this affects

WebOffice components and

Esri components (Upgrade ArcGIS)


The particular WebOffice components can be downloaded via Updates Tab in SynAdmin as ZIP files. On this page you will find

Updates for WebOffice

Updates for WebOffice author

Updates for WebOffice extensions

Updates for UserManagement Admin Web

Updates for the WebOffice Migration Tool

Updates for other components




Please ensure BEFORE upgrading ArcGIS Desktop (ArcMap and ArcGIS Pro) as well as ArcGIS Enterprise to uninstall WebOffice extensions and WebOffice author standalone. After that you can continue updating ArcGIS.


The update page in SynAdmin requires a working internet connection.

Create backups before starting any upgrade!!!

In the case that several service packs are available, any available service pack must be installed in order. Otherwise it may cause problems with the application!

If GeoOffice is installed next to WebOffice 10.9 SP1, you must make sure that outdated GeoOffice modules are updated or, if no longer needed, uninstalled. Otherwise you may experience problems when using WebOffice 10.9 SP1.