Navigation:  WebOffice Application Configuration > Common > User Management > Configuration > Authentication Type SSO >

Troubleshooting

Previous pageReturn to chapter overviewNext page

To get an overview of the WebOffice 10 R3 communication with the LDAP system for troubleshooting issues a detailed logging is possible. Set the loggers AUTHORIZATION and CONTROLLER to DEBUG log level to get log entries like this:

 

#2010-07-12 14:47:35,654 DEBUG   WebOffice_SampleProject          63F904F9F60EFB41303FFD27AFF3361C 17527823                  

timed action (LDAP authentication, retrieving the roles for the SSO authenticated user), duration (ms):

16      | 16     | Check the password of CN=xxx,OU=roles,dc=org                                                                                                                      

16      | 0      | Get the JNDI context of the root entry                                                                                                                                                                   

16      | 0      | set constraint and query                                                                                                                                                                                 

31      | 15     | search on the context                                                                                                                                                                                    

827     | 796    | Search a user having 'sAMAccountName=xxx'                                                                                                                                                            

827     | 0      | Searching the roles (stored in the field 'cn') having 'memberOf=CN=xxx,OU=roles,dc=org'                                                                            

827     | 0      | set constraint and query                                                                                                                                                                                 

827     | 0      | search on the context                                                                                                                                                                                    

827     | 0      | Search result found: 'CN=xxx,OU=roles: null:null:{cn=cn: yyy}'                                                                                                             

827     | 0      | Value of the attribute 'cn' in the search result: 'yyy'                                                                                                                                     

827     | 0      | Search result found: 'CN=xxx,OU=roles: null:null:{cn=cn: yyy}'                                                                                                       

827     | 0      | Value of the attribute 'cn' in the search result: 'yyy'                                                                                                                                  

827     | 0      | Search result found: 'CN=UsedRole,OU=roles: null:null:{cn=cn: UsedRole}'                                                                                                                       

827     | 0      | Value of the attribute 'cn' in the search result: 'UsedRole'                                                                                                                                          

827     | 0      | User has 'primaryGroupId' attribute '513'. Working with the AD                                                                                                                                           

827     | 0      | The primary group 'Domain Users' added to the roles ...                                                                                                                                                  

827     | 0      | Roles: [roles, roles, UsedRole, Domain Users] 

 

#2010-07-12 14:47:35,669 DEBUG   WebOffice_SampleProject          63F904F9F60EFB41303FFD27AFF3361C 17527838                  

Group 'UsedRole' set as active group for the user 'xxx' and project 'WebOffice_SampleProject'