To get an overview of the WebOffice 10 R3 communication with the LDAP system for troubleshooting issues a detailed logging is possible. Set the loggers AUTHORIZATION and CONTROLLER to DEBUG log level to get log entries like this:
#2010-07-12 14:47:35,654 DEBUG WebOffice_SampleProject 63F904F9F60EFB41303FFD27AFF3361C 17527823
timed action (LDAP authentication, retrieving the roles for the SSO authenticated user), duration (ms):
16 | 16 | Check the password of CN=xxx,OU=roles,dc=org
16 | 0 | Get the JNDI context of the root entry
16 | 0 | set constraint and query
31 | 15 | search on the context
827 | 796 | Search a user having 'sAMAccountName=xxx'
827 | 0 | Searching the roles (stored in the field 'cn') having 'memberOf=CN=xxx,OU=roles,dc=org'
827 | 0 | set constraint and query
827 | 0 | search on the context
827 | 0 | Search result found: 'CN=xxx,OU=roles: null:null:{cn=cn: yyy}'
827 | 0 | Value of the attribute 'cn' in the search result: 'yyy'
827 | 0 | Search result found: 'CN=xxx,OU=roles: null:null:{cn=cn: yyy}'
827 | 0 | Value of the attribute 'cn' in the search result: 'yyy'
827 | 0 | Search result found: 'CN=UsedRole,OU=roles: null:null:{cn=cn: UsedRole}'
827 | 0 | Value of the attribute 'cn' in the search result: 'UsedRole'
827 | 0 | User has 'primaryGroupId' attribute '513'. Working with the AD
827 | 0 | The primary group 'Domain Users' added to the roles ...
827 | 0 | Roles: [roles, roles, UsedRole, Domain Users]
#2010-07-12 14:47:35,669 DEBUG WebOffice_SampleProject 63F904F9F60EFB41303FFD27AFF3361C 17527838
Group 'UsedRole' set as active group for the user 'xxx' and project 'WebOffice_SampleProject'