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How do I see if the Instance Count is appropriate?

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A good starting point for instance count analysis in production systems (test use is usually not representative) is a view of the ArcGIS Server Services statistics.

➢Open ArcCatalog and navigate to GIS Servers

➢Connect to you local ArcGIS Server

➢Right-click the connection and go to Server Properties

➢Switch to tab Statistics

➢Choose the Service from Host you want to analyze

➢Choose the interval since last instance change

➢Press Show Statistics button

 

ArcGIs Server Statistics

ArcGIs Server Statistics

 

Have a look at the average usage time (Service Usage Time section) and average wait time (Service Wait Time section).

We would recommend an increase of the minimum instances by 1 if the average wait time is longer than 500ms and a decreasing by 1 if it is shorter than 100ms.

We recommend not to increase or decrease by more than one instance at a time and always have a representative time span to reanalyze the changes. This way side effects (e.g. impact on other services) can be minimized.