If you have troubles in representing the print preview extent in the WebOffice 10.9 R2 SP1 client (e.g. showing landscape, but portrait is configured), try the following workaround:

 

Faulty representation of the print preview extent in the WebOffice 10.9 R2 SP1 client

Faulty representation of the print preview extent in the WebOffice 10.9 R2 SP1 client

 

•open the SynPlotService.mxd (<ArcGIS Server location>\directories\WebOfficePlotTemplates)

•open the faulty layout file with WebOffice plot author

•activate the dataframe print

•save the layout

•restart the service WebOffice Extensions

•restart the SynOutputService

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