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Problems in representing the print preview

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If you have troubles in representing the print preview extent in the WebOffice 10.8 SP2 client (e.g. showing landscape, but portrait is configured), try the following workaround:

 

Faulty representation of the print preview extent in the WebOffice 10.8 SP2 client

Faulty representation of the print preview extent in the WebOffice 10.8 SP2 client

 

open the SynPlotService.mxd (<ArcGIS Server location>\directories\WebOfficePlotTemplates)

open the faulty layout file with WebOffice plot author

activate the dataframe print

save the layout

restart the service WebOffice Extensions

restart the SynOutputService