Providing reliable WebOffice 10.9 R4 projects is the key for satisfied users. In the following chapters you will find recommendations for operational management. Furthermore please consider the following suggestions:

Optimize the Number of Instances for Best Performance

Restart your system each day using batch processing (Server Restart)

Monitor your ArcGIS Server services (Esri System Monitor) and your WebOffice 10.9 R4 projects (WebOffice Project's Monitoring)

Administrate your WebOffice 10.9 R4 application via script or batch requests (Batch Administration Request)

Secure your application (WebOffice Security)

Deactivate automatic update functions on your server machine and handle updates manually

 

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Please check also the chapters Concepts and Best Practices.