Output Directory
In order to analyse any issue, it is necessary to check the corresponding output files. At the moment you will find all necessary files generated by VertiGIS Studio Printing Engine at the following location:
"...\arcgisserver\directories\arcgisjobs\vertigis_utilities\vertigis_printing_tools_gpserver\<jobnumber>"
Printing - output folder
•.aprx
This dynamically generated .aprx contains all necessary data an information, which is used for creating the plot output.
•.log
The generated log file in order to find out, at which point the problem occurred.
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At the moment it's not possible to make any customization, like defining the location, setting any log levels or generally activate or deactivate, the log ile. At the moment it will be automatically activated with all different kind of log levels on. |
The generated output files.
•.json
The .json files contain the parameters that are used in ArcGIS Server REST to perform printing.
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For a complete support request, please check the above files and send us the entire scratch directory zipped. |