Hide Comments
Hide Comments

Comments (0)

After downloading a current patch for your WebOffice application, extract the files into a temporary directory on your server. In this directory you will find the following files:

ArcGIS Server Object Extensions
Current SOE for the SynOutputService.

WebOffice System
WebOffice files, that will be served in the ArcGIS Server.

Readme_Patch_en.txt resp. Readme_Patch_de.txt
A step-by-step description how to install the current patch as well as a list of all included bugfixes with their according numbers from the bug-tracking system.

WO106R2SP1_patch_yyyymmdd.exe
The current WebOffice patch.

 

Data content of a WebOffice patch

Data content of a WebOffice patch

 

icon_comment

Consider the preconditions in the Readme file before installing a patch.

If GeoOffice is installed next to WebOffice 10.9 SP1, you must make sure that outdated GeoOffice modules are updated or, if no longer needed, uninstalled. Otherwise you may experience problems when using WebOffice 10.9 SP1.

 

Upgrade WebOffice

The following steps must be followed when installing the latest patch:

 

1) Backup your entire WebOffice web-application (e.g. C:\Tomcat\webapps\<WebOffice web-application>) to a save place

2) Stop Apache Tomcat (Start/Programs/Administrative Tools/Services)

3) Delete the working directory of Apache Tomcat at e.g. C:\Tomcat\work\Catalina\localhost\<WebOffice web-application>

4) Update the ArcGIS Server Object Extension for WebOffice as described:

 

  a) In ArcGIS Server Manager under Site/Extensions choose to edit Server Object Extension and select <Patch>\ArcGIS for Server Object Extension\syn_soe_ao_gateway.soe to upload.

 

icon_comment

Don't use uninstall and install the extension, because else you have to set the properties for "Server Object Extension" again!

 

Update SOE in ArcGISServer Manager

Update SOE in ArcGISServer Manager

 

icon_comment

After replacing the SOE file, SynOutputService and any other services with activated Server Object Extension are stopped. These services must remain stopped, otherwise the next step can not be performed.

 

  b) Replace the WebOffice files in C:\arcgisserver\directories\WebOfficeSystem with the files from <Patch>\WebOfficeSystem.

 

Replace SynerGIS files in directory WebOfficeSystem

Replace SynerGIS files in directory WebOfficeSystem

 

  c) Start the map service SynOutputService (or all services, where "Server Object Extension" is activated).

 

Restart SynOutputService in ArcGIS Server Manager

Restart SynOutputService in ArcGIS Server Manager

 

5) Copy the patch file (WO106R2SP1_patch_yyyymmdd.exe) to the directory of your WebOffice web-application (e.g. C:\Tomcat\webapps\<WebOffice web-application>)

6) Run the patch as administrator and choose to overwrite all existing files

 

Execute patch in application directory

Execute patch in application directory

 

7) Delete the patch file (WO106R2SP1_patch_yyyymmdd.exe)

8) Start Apache Tomcat (Start/Programs/Administrative Tools/Services)

9) In case of problems: Clear Browser- and Proxy-Cache and delete the file <WebOffice web-application>\client_workspace\JSXAPPS\weboffice\js\core_wo.js

 

icon_cross-reference

Please find more details about clearing the browser cache in Delete Browser Cache.

 

Comments (0)

Ⓒ Copyright 2021 by VertiGIS GmbH