The following chapters provide important information and instructions on how to upgrade certain components. Please pay attention on keeping your system up to date, this affects
•WebOffice components and
•Esri components (Upgrade ArcGIS)
The particular WebOffice components can be downloaded via Updates Tab in SynAdmin as ZIP files. On this page you will find
•Updates for WebOffice
•Updates for WebOffice author
•Updates for WebOffice extensions
•Updates for UserManagement Admin Web
•Updates for the WebOffice Migration Tool
•Updates for other components
Please ensure BEFORE upgrading ArcGIS Desktop (ArcMap and ArcGIS Pro) as well as ArcGIS Enterprise to uninstall WebOffice extensions and WebOffice author standalone. After that you can continue updating ArcGIS.
•The update page in SynAdmin requires a working internet connection.
•Create backups before starting any upgrade!!!
•In the case that several service packs are available, any available service pack must be installed in order. Otherwise it may cause problems with the application!
•If GeoOffice is installed next to WebOffice 10.9 SP1, you must make sure that outdated GeoOffice modules are updated or, if no longer needed, uninstalled. Otherwise you may experience problems when using WebOffice 10.9 SP1.