To request a WebOffice 10.9 R2 SP1 license, you must first determine the primary MAC address of your WebOffice 10.9 R2 SP1 application server.
The fastest (but not always safest) way to find out the MAC address is the WebOffice 10.9 R2 SP1 Administration Page by entering the following URL into the browser http://<server name>:<port>/<WebOffice application name>/synadmin
Default password is admin.
In the WebOffice administration go to the tab License. Click on the appropriate button.
Reading the MAC address
Please be sure to use the physical MAC address only.
The MAC address is not allowed to relate to any local IP address, i.e. the address cannot begin with 169.254...
Alternatively (and this is the safe variant) it is possible to open the command line (CMD) and enter (see the following images: ipconfig /all
Open command line DOS box
Using command "ipconfig /all"
In a 2nd step you need to check if you have ArcGIS Server Workgroup or ArcGIS Server Enterprise installed. You need to provide this information to VertiGIS GmbH when requesting the WebOffice 10.9 R2 SP1 license.
With the MAC address of your web application server you are ready to request a license file from VertiGIS GmbH.