Dieses Kapitel umfasst eine Liste typischer Logmeldungen für das Drucken (Legacy), sowie Links zu entsprechenden Kapiteln, um das Problem zu lösen.

Die Liste wird laufend erweitert.

 

 

Drucken (Legacy)

 

#2014-05-16 10:01:52,918 WARN    [Projektname]                     BAAD5289D191C799A0C13E6AF12F2BBC 6127153  E696485572T7312917

the field referencing an icon field (company_logo) must be available in the print template, please adapt the configuration to avoid unpredictible results

 

#2014-06-24 10:43:17,480 WARN  [WebOffice Initializer_1_2       ] [Projektname]                              Initializer_1_2                  2798981  E1314200768T5797483

INVALID_TEMPLATE_FIELD - The print template A4_portrait_LDAPv2 defines dynamic(s) field(s) without identifier. Ignore it:

- type IMAGE, default value:

 

In der Druckvorlage gibt es ein Image, das keinen Elementnamen beinhaltet (z.B. {company_logo})

 

 

 

#2014-06-24 10:44:57,899 WARN  [WebOffice Subindex Manager      ] [Projektname]                         Subindex Manager                 2899400  E1421856854T5897894

UNKNOWN_TEMPLATE - a configured print template (A3 landscape_Petrom) is not available in the service - configuration parameter: PRINT A3 landscape (RowID 1679, id 1502), project: petromed

 

Druckvorlage falsch konfiguriert im Projekt

icon_cross-reference

Siehe Kapitel: Vorlage (Dateiname)

 

 

#2015-01-14 16:34:12,049 ERROR [ajp-bio-8009-exec-6 ] [Projektname] 73CE46C2B5413C52CB3A10A5003ED60B 24991817 E1145060981T9652046
Request failed: <?xml version="1.0 encoding="UTF-8 standalone="yes"?>
<SYN_CS session_id="98c6d520-1359-4b47-814a-db1b4a80b4a9 xmlns:ns2="http://www.mysynergis.com/schemas/wogui_5">
<REQ id_req="1421249647296 timeout="20">
<GET_PRINT printpage_id="15545f54-9b17-4cef-b597-17f27ee28b25 printoutput="PDF (web optimized) hires_option_checked="false plot_rotation="-0.0 subaction="get_print_user timeout="20">
<CENTERPOINT_SCALE_MULTI x="21893.133399999708 y="359658.1763140804 scale="7328.0 rotation="0.0 overlap="0"/>
<DYNFIELDS>
<DYNFIELD dynfield_id="title_value dynfield_value="Datenauszug"/>
<DYNFIELD dynfield_id="creator_value dynfield_value="Gast"/>
</DYNFIELDS>
</GET_PRINT>
</REQ>
</SYN_CS>
 
caused by failed to process serialization
caused by failed to process SOE operation (message: failed to process SSC transaction (handlerAction: MAP_SERIALIZE), possible error codes: [UNKNOWN], details: [failed to process SSC transaction (handlerAction: MAP_SERIALIZE), com.mysynergis.util.UncheckedException: failed to handle map serialization, com.mysynergis.util.UncheckedException: failed to get a wrapper for another service's mxd, com.mysynergis.util.UncheckedException: failed to create a mapWrapper (mapName: [Mapname], msdPath: C:\arcgisserver\directories\arcgissystem\arcgisinput\OMV\austria_autgis.MapServer\extracted\v101\austria_autgis.msd), com.mysynergis.util.UncheckedException: failed to get a wrapper for a mxd (mapName: [Mapname], msdPath: C:\arcgisserver\directories\arcgissystem\arcgisinput\OMV\austria_autgis.MapServer\extracted\v101\austria_autgis.msd), AutomationException: 0x80040111 - ClassFactory cannot supply requested class])

 

wenn in der Layoutview der betroffenen MXD eine Layoutattributtabelle eingefügt ist, so ist diese aus der Layoutview zu entfernen und das MXD-Dokument neu zu publizieren

icon_cross-reference

Siehe Kapitel: Problem bei vorhandener Attributtabelle in MXD

 

 

 

 

#2015-08-18 16:33:06,540 ERROR [ajp-apr-8017-exec-9             ] asd_public                       7807C038977C5CEB4C4CD303C8BD966B.wo82 8167526  E113509512T8386545

Request failed: <?xml version="1.0 encoding="UTF-8 standalone="yes"?>

<SYN_CS session_id="540eba2c-366a-484d-9685-b346eb308ef4 xmlns:ns2="http://www.mysynergis.com/schemas/wogui_5">

   <REQ id_req="1439908347134 timeout="20">

       <GET_PRINT printpage_id="1354 printoutput="PDF hires_option_checked="true plot_rotation="-0.0 subaction="get_print_user timeout="20">

           <CENTERPOINT_SCALE_MULTI x="686680.4279733133 y="241966.50564600213 scale="250.0 rotation="0.0 overlap="0"/>

           <DYNFIELDS>

               <DYNFIELD dynfield_id="title2_value dynfield_value="Titel"/>

           </DYNFIELDS>

       </GET_PRINT>

   </REQ>

</SYN_CS>

 

 caused by failed to process REST operation (class: y, service: com.mysynergis.functions.geoserver.ags_rest_map.u@67afbbcf[

 id=geocentrale\wouser_geoc@http://asd-public.map.geocentrale.com/arcgis/waz/SynOutputService/MapServer

 serverUrl=http://asd-public.map.geocentrale.com/arcgis

]) due to an unexpected error

 caused by SSC operation failed. Details: [failed to process SSC transaction (handlerAction: COM32_PLOT_EXPORT), com.mysynergis.util.UncheckedException: failed to handle plot export request, com.mysynergis.util.UncheckedException: failed to get response from com32 plot component, com.mysynergis.util.UncheckedException: failed to process com32 request, com.mysynergis.util.UncheckedException: error was discovered in response from com32 component :: errorId: PL1300 :: errorMsg: can not create export file]. Code: 500

 

Berechtigungen kontrollieren! Wenn die Berechtigungen für den VertiGIS extensions Service User nicht für die entsprechenden Ordner gegeben sind, kommt es zu diesem Error.

Gerade bei einem verteilten Szenario ist es wichtig, dass jener User, unter das der VertiGIS WebOffice Extensions Service läuft, volle Zugriffsrechte am Output Folder auf dem share Laufwerk hat.

 

 

Drucken mit Markups

 

#2015-01-14 08:02:19,239 ERROR [ajp-bio-8009-exec-2             ] [Projektname]                        FF956E1C497F13DD151CD839B93635E4 10803009 E1444853918T8939222

Request failed: <?xml version="1.0 encoding="UTF-8 standalone="yes"?>

<SYN_CS session_id="b8db14d8-2335-4046-8a1c-e0cb13f68389 xmlns:ns2="http://www.mysynergis.com/schemas/wogui_5">

   <REQ id_req="1421218933299 timeout="20">

       <GET_PRINT printpage_id="1118 printoutput="PDF hires_option_checked="true plot_rotation="-0.0 subaction="get_print_user timeout="20">

           <MARKUP unit_length="METER unit_area="SQUARE_METER">

               <MARKUP_ELEMENT stroke_color="255,0,0 stroke_width="1.0 stroke_opacity="100 show_dimension="true show_dimension_partial="true text_dimension="22,89 m;22,58 m;45,47 m; dimension_mode="segment;overall marker_symbol="arrow measure_bg_color="245,139,22 measure_border_color="245,139,22">

                   <GEOMETRY type="line geometry="1823216.7316322822 6142470.799202212;1823230.1678286562 6142439.149495197;1823215.8358858572 6142408.3955346085;"/>

               </MARKUP_ELEMENT>

               <MARKUP_ELEMENT stroke_color="255,0,0 stroke_width="1.0 stroke_opacity="100 show_dimension="true show_dimension_partial="true text_dimension="49,46 m;21,42 m;70,88 m; dimension_mode="segment;overall marker_symbol="arrow measure_bg_color="245,139,22 measure_border_color="245,139,22">

                   <GEOMETRY type="line geometry="1823221.956819761 6142472.590695063;1823248.8292125093 6142403.3196382;1823216.8809233531 6142407.2012060415;"/>

               </MARKUP_ELEMENT>

           </MARKUP>

           <CENTERPOINT_SCALE_MULTI x="1823217.3287965655 y="6142455.2729308475 scale="1128.0 rotation="0.0 overlap="0"/>

           <DYNFIELDS>

               <DYNFIELD dynfield_id="title_value dynfield_value="KANIS Lageplan - Datenauszug"/>

               <DYNFIELD dynfield_id="creator_value dynfield_value="guest (guest)"/>

           </DYNFIELDS>

       </GET_PRINT>

   </REQ>

</SYN_CS>

 

 caused by failed to process map assembly :: maybe your template directory does not contain a corresponding MXD file (SynPlotService.mxd resp. SynePaperService.mxd) :: also see WebOffice Documentation

 caused by failed to process SOE operation (message: failed to process SSC transaction (handlerAction: MAP_ASSEMBLE), possible error codes: [UNKNOWN], details: [failed to process SSC transaction (handlerAction: MAP_ASSEMBLE), failed to handle map assembly, failed to edit, AutomationException: Access denied [syn_annotation]])

 

prüfen, ob der ArcGIS Server Account vollen Zugriff auf die syn_markup.gdbs im SynOutputService Verzeichnis besitzt.

 

 

 

#2015-05-28 14:33:48,623 ERROR [ajp-bio-8009-exec-1             ] geoinfo                          C77B5FB368387E7BD57CA099FCFBEF40 533947   E1020994523T6428617

Request failed: <?xml version="1.0 encoding="UTF-8 standalone="yes"?>

<SYN_CS session_id="87299b6f-d1cb-4ea0-a39b-06d258e58d2a xmlns:ns2="http://www.mysynergis.com/schemas/wogui_5">

    <REQ id_req="1432816413943 timeout="15">

        <GET_PRINT printpage_id="1289 printoutput="PDF hires_option_checked="true plot_rotation="-0.0 subaction="get_print_user timeout="15">

            <MARKUP unit_length="METER unit_area="SQUARE_METER">

                <MARKUP_TEXT text="Hauptbahnhof font_family="Arial font_size="10 font_color="14,13,13 font_style="regular font_rotation="0.0">

                    <GEOMETRY type="point geometry="39707.986312924266 164602.3908618394;"/>

                </MARKUP_TEXT>

            </MARKUP>

            <CENTERPOINT_SCALE_MULTI x="39947.170124625205 y="164908.2498068906 scale="5000.0 rotation="0.0 overlap="0"/>

        </GET_PRINT>

    </REQ>

</SYN_CS>

 

        caused by failed to process map assembly :: maybe your template directory does not contain a corresponding MXD file (SynPlotService.mxd resp. SynePaperService.mxd) :: also see WebOffice Documentation

        caused by failed to process SOE operation (message: failed to process SSC transaction (handlerAction: MAP_ASSEMBLE), possible error codes: [UNKNOWN], details: [failed to process SSC transaction (handlerAction: MAP_ASSEMBLE), com.mysynergis.util.UncheckedException: failed to handle map assembly, com.mysynergis.util.UncheckedException: failed to edit, AutomationException: 0x8000ffff - Unexpected operation [syn_annotation] in Esri GeoDatabase'])

 

 

Die Markup GDB ist korrupt und muss ausgetauscht werden.

Dazu die Markup GDBs von der WebOffice10.9R4-DVD verwenden und die vorhandenen Markup GDBs im Verzeichnis arcgisserver\directories\ServiceDocuments\SynOutputService ersetzen - siehe dafür Kapitel SynOutputService publizieren

Alternative: Verlagern Sie die Markup Featureklassen vom SynOutputService in eine SDE Datenbank, wenn die Probleme mit den Markup File-Geodatabases vermehrt auftauchen. Mehr Details siehe: Markup Featureklassen in SDE verlagern.